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  1. We offer you 3 months of warranty (except on mobile phones being sent overseas), from the purchase date
  2. on our products. You will receive an invoice shipped with your package.
  3. All repairs and replacements to clients, who buy equipment from us, are done by Ditsonline Network.
  4. If you decide to send us goods to recheck, we must have all cables, hardware and instructions that came with it.
  5. All shipping charges, to deliver goods to our company are fully paid by shipper - we will not refund shipping costs at any case. After goods are repaired, we will ship it out to you by airmail express prior to our cost. If you wish to choose DHL or Fedex to receive your goods quicker please inform us.
    - in this way we will make the calculation cost for you (for products that don't come with free shipping only).
  6. Before you buy any items, please ensure that you have verified compatibility with your system by visiting the manufacturer's web site. We will not take any responsibility and will not accept returns for items purchased that are not compatible with your system configuration.
  7. Returning of products, other than without defect, are subject to a 20% restocking fee. Shipping costs are non-refundable.
  8. Purchaser is responsible for all shipping costs on all merchandise returned to us for exchange or warranty repairs. Please allow up to (5) business days for our technician team to check out your returned items.
  9. All defective items being returned must be packed as if they were new and working. Failure to do so may invalidate the warranty. We are not responsible for goods that are damaged during shipment or misused/abused by the customer/carrier.
  10. If the returned product is found NOT DEFECTIVE we will return the original working part to you at your expense for the return shipping costs and you will be responsible for a testing fee of $25.
  11. If warranty seal or sticker is broken or has been tampered with the product will no longer have any warranty, and we will no longer be liable for the repair or replacement of your product.
  12. We will only be held responsible for warranty boxes which are purchased directly from our website with an order number. If you have purchased from reseller who has purchased from us, then contact your reseller to solve problem. Do not contact us since your reseller is the one responsible for your box, not us.
  13. IMPORTANT: There are no warranty For Ribbon, IC, LCD and ALL products listed in Phone Sparepart section and ALL Cables

 


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